Your internal IT team, with an AI teammate in the queue.
xOPS puts the routine work of an internal IT department on autopilot — triaging tickets, onboarding and offboarding employees, managing assets and licenses, and aggregating security alerts — so your team clears the backlog and raises service to the business without adding headcount. It connects to the tools you already run.
One system, end to end
Onboarding & offboarding
New hire and departure workflows run themselves — accounts, licenses, groups, and devices provisioned or revoked on a schedule, not a sticky note. Access is granted and removed on time, every time.
Alerts to tickets
Alerts from your RMM and security stack become tickets your AI teammate triages and, for routine issues, resolves on its own. Nobody sits watching dashboards.
Employee self-service
A portal where employees submit requests, track their tickets, and get grounded answers from your own documentation — deflecting the routine questions before they hit the queue.
Assets & licenses
A live inventory of devices, software, and SaaS licenses — with renewals surfaced, unused seats flagged, and warranty and lifecycle tracked so nothing lapses or over-spends.
An AI teammate in the ticket queue
The Brain works routine tickets end to end — password resets, access requests, common break-fix — not a chatbot bolted onto your help desk, but a teammate that runs the full loop and hands anything consequential to a human, with the whole trail audited.
Connects to the tools you already run
xOPS sits over your existing stack rather than asking you to replace it — aggregating alerts, assets, and identity data into one operational spine.
What each leader buys
Your people spend most of their day being the glue between systems. xOPS makes AI the glue — and a development team keeps molding the platform to how your IT team actually works.
Raise service levels without growing the team.
The autonomous ticket worker resolves routine tickets end to end, the nudge engine chases stalled requests and auto-closes stale ones, and alert-to-ticket pipelines mean nobody watches dashboards. Every hour automation absorbs is capacity your team gives back to the business — without new hires.
One queue, with an AI teammate in it.
SLA tracking with breach flagging, a self-service portal where employees see their own tickets and assets, onboarding and offboarding that run on rails, and AI-drafted resolutions that learn from past tickets. The routine work handles itself so your people focus on the projects that move the roadmap.
A tighter, better-audited security posture.
Multi-vendor alert aggregation (SentinelOne, Huntress, CrowdStrike, Qualys) into one triage pipeline, access granted and revoked automatically at onboarding and offboarding, and every consequential action logged with a human approval and an audit trail. The gaps attackers exploit — orphaned accounts, missed alerts, stale access — close on their own.
See and control what IT actually spends.
A live view of software and SaaS licenses with unused seats flagged and renewals surfaced before they auto-renew, plus device lifecycle and warranty tracking. IT spend becomes legible and forecastable — and xOPS consolidates a stack of point tools into flat per-app pricing.
Curious how xOPS would run your IT department? See the platform or start a conversation.
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